Do we have an up-to-date email address and/or mobile number for you?
After the website, these are the 2 main ways we communicate with our supporters and it is important this information is kept up to date. To update your details, simply log in to your account here and select 'My Account'.
Please note that some email providers are routinely blocking our automated emails, such as password reset emails or ticket confirmations. Should this happen, we recommend you:
Check your spam folder. If the missing email is not in your spam folder, then add the following domains to your safe sender list:
If you still experience problems, please contact your internet provider for further details on how to set your email account to allow our emails to be delivered correctly.